Returns & Exchanges

At Peter Lehmann Wines, we strive to ensure every bottle reaches you in perfect condition; however, if your wine is damaged or faulty, we offer a straightforward replacement or refund process within 30 days of purchase.

Return Process

• 1.
  Contact Support

  Notify our cellar door team via email or phone with your order number and details regarding the specific fault or damage encountered.

• 2.
  Provide Documentation

  Please submit clear photographs of the damaged packaging or cork to help us maintain our high quality-control standards.

• 3.
  Return Shipping

  If a physical return is required, we will provide a prepaid shipping label to ensure the wine is returned to our Barossa Valley winery at no cost to you.

• 4.
  Resolution

  Once your return is received and inspected, we will process a full refund to your original payment method or dispatch a replacement bottle immediately.